Shipping & Delivery

PAYMENT

We accept PayPal, Credit Card (Don’t have a PayPal account?), bank transfer, cheque and electronic cheque. Delivery will be arranged and shipment date will be notified by email upon receipt of payment.

 

CURRENCY

We accept Hong Kong Dollar for Hong Kong and Macau orders and United States Dollar for all other countries.

 

SHIPPING CHARGES

Hong Kong

• Free delivery for order above $300 (Net after discount) or will charge $20 for postage.

 

Macau

• Free delivery for order above $500 (Net after discount) or will charge $40 for postage.

 

Other countries

• Freight charged according to product weight and size. Not including Tax and VAT, please check if VAT is required in your country.

 

DELIVERY TIME

Hong Kong

Delivery on Monday to Saturday between 9 am to 6 pm, excluding Sundays and Public Holidays. For PayPal or Credit Card payment, you can receive order within 2-4 working days after order confirmation. For bank transfer, cheque and e-Cheque, you can receive order within 2-4 days upon confirmation of payment.

 

If you are not available for above time frame, you can also collect at Shun Feng "S.F. Store" or “EF Locker”, please click below link to check out pickup time and location:

 

S.F. Store Locations

http://www.sf-express.com/hk/en/dynamic_function/S.F.Network/SF_store_address/

 

EF Locker Locations

http://eflocker.com/eflocker-location_eng/

 

Choose District, "S.F. Store" or “EF Locker”, address and check if available time is good for you. Fill in address e.g. 852TAL Workshop No. 6, 9/F, Fullagar Industrial Building, 234 Aberdeen Main Road, Hong Kong (S.F.Store).

 

Macau

Delivery on Monday to Saturday between 9 am to 6 pm, excluding Sundays and Public Holidays. For PayPal or Credit Card payment, you can receive order within 2-4 working days after order confirmation. For bank transfer, cheque and e-Cheque (only Hong Kong Dollars and no money order), you can receive order within 2-4 days upon confirmation of payment.

 

Other Countries

We will use Hong Kong post office for delivery. Postage charge and delivery time varies from different services and countries, please click below for delivery time for difference service :-

https://www.hongkongpost.hk/filemanager/common/forms/pos15_Supplement.pdf

 

RETURN POLICY

Hong Kong and Macau

Please open and check your package immediately upon receipt of it, take a picture and contact us through telephone, email, whatsapp or WeChat if there is any damage or wrong delivery within 7 days from invoice date, we will arrange free return and replacement of products.

 

Other Countries

Please open and check your package immediately upon receipt of it, take a picture and contact us through telephone, email, whatsapp or WeChat if there is any damage or wrong delivery, we will contact you for return, replacement or refund.

 

The company reserves the right to amend the above terms and conditions at any time without prior notice. In case of any dispute, the company reserves the right of final decision.